reviews

How to Handle Negative Feedback

Tips on handling online and offline customer feedback. Online and offline reviews matter. According to Google, positive reviews and customer-business interactions improve organic visibility. These customer reviews play an important role in real business outcomes and help make potential customers decide whether to patronize or not patronize your business. All brands must be open to …

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6 Simple Steps to Clean Up Your Online Presence

Spring is right around the corner and it’s time for some Spring cleaning, Including your social media accounts! You might be asking yourself, “why should I bother cleaning up my social media?” Just like decluttering your closets or cabinets, cleaning out your social media allows you to see what you already have and what your …

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