QUESTIONS ABOUT NETBLAZE
How does your SEO (search engine optimization) services work?
In addition to identifying and providing you suggestions for your website SEO, with our Flare and Inferno packages, NetBlaze will continuously develop off site SEO content for your business (citations, blog posts, press releases, etc.) every month that links back to your company’s website helping increase the likelihood of your website ranking higher in search results for the keywords set up in your account.
How does your social media offering work?
With our Spark and Flare packages, you will have access to our social media management platform that will make it easy for you to find, create and schedule social media content on Facebook and Twitter (LinkedIn & Instagram coming soon). With our Inferno package, in addition we will create and publish social media content 3x per week to your social channels.
How does your online review feature work?
Once you upload your customer contacts to NetBlaze, our SmartRoute technology will identify where you need the most positive reviews and send requests for reviews automatically on your behalf periodically to your customers. Any negative reviews are captured prior to sending to review sites, and the feedback sent directly to you first to handle helping avoid negative feedback from being posted.
How does the email/texting feature work?
Our CRM (customer relationship manager) allows you to quickly and easily email and/or text your customers through our platform. This will require you to upload a CSV file of your customer contacts into NetBlaze. Once done, you will have the ability to manage and communicate with your customers within our platform
How does the free trial work?
Your credit card will not be billed for the duration of your free trial, and only if you decide to continue with services. The free trial will give you access to our entire platform to preview and test, but does not include any SEO or social media content being created until after the trial period ends.
What does your support and onboarding services look like?
As a NetBlaze customer you have access to our world class onboarding and support services. Based on the package you select, you will have access to various levels of support, and with our larger packages, an onboarding specialist who will work directly with you to get your account set up properly.
How long before I will see any improvements in my search rankings?
There are never any guarantees when it comes to search rankings and the results depend on many factors that are often even out of our control. That being said, on average, clients tend to see significant improvements in their search rankings within 6-12 months of partnering with NetBlaze which is typical.
Can I cancel anytime?
NetBlaze bills you month to month (but only after your free trial has expired) with no long term commitments. You can cancel anytime prior to your billing date to avoid being charged further.